Billing and invoices

You buy credits in one-time packages — there are no subscriptions and nothing recurring. Stripe, our payment processor, handles the payment, and you can download a proper VAT invoice — VAT being the sales tax built into EU prices — for any purchase from your Account page, where your full purchase history lives. A few countries can't buy yet, because of how VAT registration works.

Buying credits

Credits come in one-time packages — you pay once and the credits are added to your balance. There is no subscription and nothing to cancel. Prices are shown on the pricing page, VAT included, and payment runs through Stripe's secure checkout — no card details ever touch our servers. Credits appear on your balance within about a minute of a successful payment.

Invoices and purchase history

You can download a VAT invoice for any purchase from Stripe, suitable for expensing or reclaiming VAT where you're entitled to. The invoice is generated on demand, the moment you click to download it — nothing is emailed automatically. You'll find the download and your full purchase history on your Account page, alongside your credit transaction history. Refunds on a purchase are covered in the Terms.

Where you can buy

We're VAT-registered in the Netherlands and through the EU's One Stop Shop — a scheme that lets one registration cover the VAT for every EU country. A few countries — including the UK and Switzerland — require a separate local VAT registration from the very first sale, with no minimum. Until we do that properly, we'd rather not sell to you than sell to you incorrectly. If you want access from your country, email us — enough interest and we'll register.